Required Skills

project manager Operations and Application Support project management Java Spring Boot Microservices application support AWS Cloud Infrastructure Analysis & Monitoring Customer Management

Work Authorization

  • US Citizen

  • Green Card

  • EAD (OPT/CPT/GC/H4)

  • H1B Work Permit

Preferred Employment

  • Corp-Corp

  • W2-Permanent

  • W2-Contract

  • Contract to Hire

Employment Type

  • Consulting/Contract

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 8th Dec 2025

JOB DETAIL

  • Should be around 10- 15 years of total experience. 
  • Manage Operations and Support teams for a large cloud-based application
  • Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues
  • Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana, CloudWatch
  • Own and manage major incidents in production and lower environments as defined by the customers
  • Strong technical background in Java based applications with proficiency in Microservices, REST APIs and Cloud
  • Preferred to have experience in Siebel CRM and dealing with customer-based application platforms and infrastructure
  • Understanding of GraphDB and GraphQL technologies and their usage
  • Track and ensure compliance of various metrics – such as SLA, MTTR, MTTA, MTBF of the application
  • Should be able to identify improvement areas, drive automation and transformation initiatives
  • Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs
  • Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers
  • Passion to learn and adapt with new technologies as per project needs
  • Should have worked in client facing roles and have excellent communication skills

Company Information