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Corp-Corp
W2-Permanent
W2-Contract
Contract to Hire
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 12th Dec 2025
As a Data Scientist, you will be responsible for enhancing and optimizing current models for real-time call analysis. You will collaborate with the DevOps team to deploy models and ensure the efficient deployment of models. You will also play a crucial role in securing the environment, monitoring the flow of architecture, and ensuring the efficient deployment of models.
Responsibilities:
* The Data Scientist will enhance and optimize current models for sentiment analysis, call summarization, intent identification, and competition detection
* Collaborate with the DevOps team to deploy and maintain models
* Implement and maintain a secure environment for the Data Science team
* As a Data Scientist, you will support the entire organization with cloud-related tasks
* Perform ad hoc work as required to support the team and organization
About This Team:
This team is dedicated to leveraging AI to develop real-time speech solutions. They focus on call center data, recording calls and converting them to transcripts for post-call analysis. The team is at the forefront of implementing real-time analysis for call centers, aiming to analyze calls from all 20,000 agents in real-time.
Key Projects:
* Enhancing and optimizing current models for real-time call analysis
* Building new models for sentiment analysis, call summarization, intent identification, and competition detection
REQUIREMENTS:
* 3-5 years of experience in a similar Data Science role
* Experience working with SQL databases
* Experience with GenAI or similar AI technologies
* Familiarity with Large Language Models (LLMs)
* Familiarity with Small Language Models (SLMs)
* Proficiency in NLP techniques and tools
* Strong programming skills in Python
* Ability to prompt engineering (asking good questions to refine models)