Must have 10 to 15 Yeras pf Experience Client is preferring the senior consultant ! Please try to provide the senior consultant with the good commounication skills and the deep knowledge,
- Few projects underway
- 1000’s of users with a long roadmap to configure SFDC out of the box capability and customization
- They had a reduction in team size, so struggling to deliver – 1 architect only today and supporting 4 efforts and drowning
- Document tech solutions and share with the offshore teams
- Strong communication skills
- Working closely with the business
- Nothing that is truly new – it’s all 1 org and 1 field service solution, lots of add on type of things – it’s already integrated together and needs to show designs and be able to influence stakeholders to get it done
- Field Service management
- Mobile app out of the box – not a lot of lightning changes ; it just how they customize the front end now
- Everything in field service – scheduling, dispatch, maintenance, etc..
- Up/Downstream
- They have SAP and a custom work management – so nothing they should know
- They have a MuleSoft team that can help
- They have a SaaS tool – they are service focused, they don’t have sales cloud, they got service cloud and field service
- She has techs leads that will track the performance and will need to coordinate and lead the teams, reviewing code, etc..
- How deep does hands on vs architecture
- They need to be strong with APEX and the capabilities of Salesforce – can’t have flow errors, rewriting things and implementing best practices – they have lots of uniqueness and challenges
- Any consistent issues/themes – thinking at an enterprise level, they have 12k users and people need to think broad – people hit issues and keep pushing through and then something breaks somewhere else
- The presentation for approvals
- They have a weekly meeting, they have 2 architects that do design filling out confluence, etc..
- Min skills
- Needs senior expertise in terms of implementations – someone that has done at an enterprise level
- They just got rid of salesforce professional services, so leaving a big gap