- Conducts stakeholder analysis
- Conducts market research and analysis
- Identify and document detailed current and future state process workflows using BPM standards
- Develops Context diagrams, functional decomposition diagrams, and process workflows
- Upload and maintain all diagrams in Orbus Infinity iServer tool
- Document gap analysis and Develops the following documents: business process models, use cases, wire frames, entity relationship diagrams, data dictionaries, system context diagrams
- Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
- Assist Business and Project Managers in the construction of procurement documents
- Build Business, stakeholder, solution and transition requirements
- Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
- Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
- Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
- Perform functional, integration testing UAT support, including developing test scenarios and cases
- Support required system go live activities
- Authors and prepares meeting minutes to be distributed to a variety of audiences
- Creating User stories and acceptance criteria and authors other Agile documents and deliverables.
KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
- Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
- Strong writing and communication skills and can build relationships with both their team members and clients
- Results oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem solving skills
- Ability to work with customers as a member of cross divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
- Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
- Ability to prepare and present oral and written documents clearly and concisely
- Exhibit comprehensive knowledge of the work requirements demonstrated by an in depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK® Guide and Standards
- Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs
- Possess a high level understanding in the areas of application programming, database and system design
- Ability to manage complex assignments with multiple work streams and aggressive(and sometimes competing) timelines
- Understanding of Software Development Lifecycle (SDLC) concepts and process
- Knowledge of Orbus Infinity iServer tool
- Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
- Must have proficiency in Agile processes, SCRUM, and Kan Ban software tools
- Functional understanding of SharePoint end user experience, sites, libraries, lists and groups
- Strong data analysis and migration experience and skills on a variety of data platforms, including mainframe, RDBMS, relational and flat file data systems.