- Develop and maintain expert knowledge of SAP S/4HANA and related business applications. Provide support for these business applications.
- Lead IAS resource and PM during ERP implementation.
- Architect, design and conduct enhancements that may need to be made to the ERP system or related solutions. Utilize SAP Business Tech Platform (BTP) to create needed workflows or enhancements.
- Gather, document, and analyze business requirements from key stakeholders, and assist in developing project plans and timelines to achieve successful implementation and/or configuration.
- Conduct system and User Acceptance Testing of the ERP and related solutions.
- Communicate effectively with different parts of the organization and make recommendations on ERP usage and configuration based on best practices and experience.
- Understand business processes across the organization and strategically identify ways to design and map them in the ERP solution.
- Make recommendations for process improvements or optimizations to take advantage of SAP S/4HANA best practices.
- Coordinate and lead ERP-related projects, including managing resource allocation, tracking budgets etc.
- Drive activities around environment management, including communication related to outages, downtime, access, and availability spanning multiple projects.
- Ensure user license compliance and user provisioning best practices and cost reductions through optimization recommendations.
- Provide operations and support, system maintenance and research to ensure continual innovation and predictable operations of the solution.
- Monitor monthly and/or quarterly release notes for impacts to IAS’ SAP S/4HANA and related systems and provide impact analysis.
- Manage Service Requests/Tickets for the platform, including opening, monitoring, escalation and closing.
- Train and coach end-users or coordinate training activities across the organization.
Position Qualifications And Experience:
General:
- Experience implementing, configuring, administering, and supporting SAP S/4HANA in an enterprise capacity. Experience with SAP S/4HANA Cloud and BTW preferred.
- Understanding of enterprise optimized software solutions across all business functional areas.
- Experience with the manufacturing industry, process manufacturing expertise preferred.
- Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, technology professionals, and subject matter experts.
- Focus as team player and self-starter who can work effectively within time constraints, changing priorities, and independently.
- Detail-oriented with strong analytical, problem solving and organizational skills.