• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• W2-Permanent

• W2-Contract

• Contract to Hire

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 2nd Jan 2026

·         Around 5-8 years of experience in the IT industry

·         4+ years of relevant experience in ServiceNow executing enterprise projects 

·         Implementation experience with ITOM, ITAM, ITSM, ITBM , Custom App development along experience in integrations

Job Description:

·         Work in the ServiceNow Program developing innovative solutions that simplifies customer services

·         Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings.

·         Proven experience as a key person leading the development and delivery of different ServiceNow product implementations

·         Architect and design solutions for complex business problems using ServiceNow best practices and standards

·         Deliver hands-on configuration, development and integrations within different modules of ServiceNow

·         Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps

·         Knowledge about different cloud service providers like Azure, AWS, GCP and IAC provider tools like Terraform, Ansible etc

·         Understanding of DevOps principles and CI/CD pipelines

·         Logical thinking and problem solving skills along with an ability to collaborate

·         Engaging presentation style, with the ability to control and manage multiple presentation scenarios

·         Have the drive and determination to learn and continuously share your knowledge with others

·         Recognize and develop opportunities to leverage ServiceNow as a platform.

Certification Required

• Certified System Administrator
• CIS is any one of ITSM & ITOM product suite is preferred

2. ServiceNow Developer with GenAI

Location : Santa Clara CA Day one onsite

• Working knowledge in PI, PA, Now Assist, Virtual Agent features of Service Now.
• Deep Understanding of Machine Learning concepts to develop Sentiment Analysis, Auto Classification, Auto Routing and Auto Resolution of incidents and Service Requests.
• Developing, testing, and deploying applications and enhancements on the Service Now platform using best practices and standards.
• Configuring and customizing the platform features, such as forms, workflows, reports, dashboards, notifications, etc.
• Integrating the Service Now platform with other systems and applications using APIs, web services, and other methods.
• Performing troubleshooting and debugging of issues and errors on the platform and providing support and maintenance.
• Research and evaluate the latest trends and advances in Service Now generative AI and ITSM and propose new ideas and features to improve customer experience.
• Collaborate with stakeholders and customers to understand their requirements and expectations and deliver solutions that meet their needs and exceed their satisfaction.
• Ensure the quality, performance, security, and scalability of the ITSM solutions, and follow the best practices and standards of software engineering.
• Lead the implementation of ITSM solutions for the program (collaborating with development team), including configuring and customizing software applications, defining service catalogs, developing automation workflows, and integrating systems.
• Lead the charge towards a unified CMDB, ensuring ongoing data quality and data integrity using Service Now ITOM
• Demonstrate solid leadership skills and ability to lead and empower engineers and data scientists.