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• No of position :- ( 1 )

• Post :- 8th Jan 2026

*         Must have Salesforce Architecture

*         Einstein AI

*         Heavy Salesforce/Data Integration

*         Developing and designing roadmaps.

*         Solutions Architecture





Title: Technology ( Salesforce)  Architect



What you'll do As a Technology Architect, you will provide technical
leadership, support, and direction to DOL and its external vendor teams who
are implementing and/or maintaining a product for DOL.



The Technology Architect will report to the Associate Deputy Commissioner of
Technology, Analytics, and Digital Transformation ("ADC"), who oversees the
Agency's technology modernization, digital transformation, and data
analytics initiatives.



Role Objectives DOL is currently engaged in defining the business process
flows with our implementation vendor and will kick off implementation for
the new Salesforce application in July 2024. In your first few months you'll
have the opportunity to help lay the foundation for DOL's success.



The list below outlines key objectives for this role as it relates to
preparing for, supporting, and transitioning from DOL's implementation.



#1 Software and Data Architecture; Technical Leadership. You will work with
the Associate Deputy Commissioner of Technology, Analytics and Digital
Transformation to define the technical and data architecture and direction
for DOL's new Salesforce LPI application, a cloud-based solution for
professional licensing and inspection. You will work with the DOL team to
establish the working agreements between DOL and the software implementation
vendor's technical teams, defining the technology milestones and delivery
schedules, and product release criteria. You will ensure DOL's vendor(s)
execute on the technical vision and deliver high-quality software and
solutions for the constituents of the Commonwealth. While DOL has defined a
conceptual, high-level solution architecture, the early stages of this role
will involve refining the solution architecture in partnership with DOL's
selected implementing vendor as part of the initial implementation.



#2 Technology and solution leadership. You will work with DOL's Product
Manager to finalize a product roadmap and refine the solution approach based
on user research and business process optimization work occurring
February-June 2024. You will collaborate with DOL's product manager and the
vendor technical and product leads to define and estimate development, QA
and other workstreams, plan implementation efforts, and help define and
iterate on the solutions' future technical roadmap.



#3 Engineering practices & alignment with EOTSS. You will set and enforce
engineering processes and tooling that will empower technical staff and help
make the project successful. You will ensure environments are set up
according to standards. You will collaborate with EOED IT and EOTSS
technical leadership to align your product's technical direction with the
Commonwealth's standards. EOTSS technical leaders will support you in
solving problems that the Commonwealth has already tackled and look to you
to advocate for the best technical solutions for your product where those
standards might not be a fit. In the future, you will coordinate with DOL
and its vendor(s) to determine an appropriate organizational structure to
support ongoing production and operations.



Where you'll work The DOL team is based in at 1000 Washington St, Boston.
Most of our team members have a hybrid work arrangement, spending some days
in the office with their co-workers, and the rest of their time working
remotely. We look forward to discussing a mutually agreeable approach with
qualified candidates.



Requirements You'll be a good fit for this role if you have experience:



* Leading development teams and reporting to executives. This is a senior
role. You will be in a position to provide guidance and set direction
related to advanced technical concepts. You will also be expected to
coordinate and communicate with both business and technical stakeholders,
requiring excellent communications skills, both verbally and written.



* Working with large-scale web applications. The solutions you will oversee
will be available to millions of Massachusetts constituents. Software
projects at this scale present specific complexities and challenges, and we
think you'll be most successful if you have previously held a senior
technical role on at least one large scale software project.



* Modern tools and programming languages. We would like you to have deep
hands-on experience with a few of these things, familiarity with most, and
willingness to be proactive and learn about these or other technologies: o
Salesforce - understanding of traditional Salesforce CRM platform and recent
technologies including LPI modules, DataCloud, Einstein and DocuSign. Data
management and reporting - RDBMS and NoSQL databases, cloud-based and data
warehouses (e.g. MuleSoft, Tableau, Snowflake) o REST API frameworks in a
variety of language(s). o CI/CD and DevOps tools o Automated testing
frameworks and tools o Mobile application frameworks (e.g. React, Xamarin,
Salesforce Lightning)



* Working on projects with external vendors. Many of our product teams are
composed of both external vendors and internal team members. We will rely on
you to advocate for DOL with our vendors, directing them to ensure that the
vendor's team is delivering high-quality software on time and according to
agreed-upon functionality. We will also rely on you to help build expertise
internally on the solutions delivered by our vendors to ensure they meet the
short and long-term technology roadmap we have created.



* Ability to see the big picture, but dive into the details. As the lead
Technology Architect, you will be responsible for the overall technology
delivery and should have the technical depth to dive into the specifics of
each aspect of the solution, including the software development, data
engineering and analytics, QA processes and User Experience (UX).



Preferred Experience with the following: * Experience in both waterfall and
agile software delivery methodologies.

* SaaS and IaaS: Amazon Web Services, Microsoft Azure, Salesforce cloud,
Snowflake, others

* Performance testing and tuning.