Identity & Access Management (IAM) Technical Lead, for the ongoing technical
support, enhancements and expansion of the enterprise IAM program. This critical
role reports directly to the Director of Identity and Access Management and provides
innovative technical leadership and engineering expertise which will drive the
direction of the program’s architecture, infrastructure, capabilities, components, and
standards.
- The primary objects of this program are:
- Enhance User Experience: To simplify and improve user access to
- applications and information inside and outside of the City of Boston;
- Reduced Administrative Overhead: Minimize the duplication of effort
- through streamline application provisioning and empower users to engage
- self-service functionality over the Service Desk;
- Protect City Resources: Improve the security posture of the City of
- Boston through effective and efficient identity lifecycle management, access
- control and account auditing.
- Specific responsibilities include:
- Designs and implements technical components of the IAM
- architecture, maintenance, operational support, IAM tools and technologies,
- and its integration to other 3rd party systems.
- Implements IAM new solutions/enhancements across a variety of
- vendor products including SailPoint, Ping Identity, Radiant Logic and CyberArk.
- Designs, develops and supports scalable and stable IAM solutions that
- meet business needs.
- Serve as the lead technical resource for the Identity and Access
- Management (IAM) team.
- Works in partnership with the CISO, Director of IAM and other key
- business stakeholders to manage technical projects including updates,
- upgrades, architecture planning, and other
- technical projects.
- Write solution design, proposal documents, documentation, test cases.
- Mentors and advises other members of the team on technical IAM best practices.
- Translate business goals into technical requirements, conduct
- code/design reviews, and drive the technical implementation of IAM projects
- throughout the project lifecycle. This is a hands-on
- development role when the organization requires.
- Captures any user related issues and determines and documents
- course of action for resolution.
- Excellent team player, and flexible to work based on projects and
- deliverable deadlines.
- Perform related work as required.