- Responsible for ongoing vulnerability management by coordinating and deploying patches and server rebuilds throughout the estate.
- Responsible for operational support and maintenance of 5,000+ servers located globally, running Red Hat Enterprise Linux with some Solaris. This includes server builds, monitoring, configuration and ongoing maintenance of servers.
- Perform system administration duties across the environment to provide support services for customer.
- Perform system recoveries.
- Maintain server availability for all sites and periodically participate in DR exercises.
- Must have good problem solving, teamwork, communication and customer service skills.
- Resolve help desk escalations and process items in a ticket queue.
- Troubleshoot and resolve system issues and provide operations support for bridge calls.
- Participate in the implementation of UNIX related projects for server builds.
- Monitor servers and remediate alerts that get raised.
- Being able to follow documented processes and procedures is critical.
- English language skills & good clear communication is an absolute must.
What you bring to the table:
- RHEL 5/6/7
- TCP/IP, NFS, DNS, LDAP, FTP, NTP, Samba
- Knowledge of kickstart/jumpstart
- Security and performance monitoring and analysis
- Virtualization (VMware and/or RHEV)
- HPOV tool suite (monitoring software experience)
- Veritas products: VxVM, VxFS, VCS and VVR
- Experience with Puppet and shell scripting; Perl or python is a plus.
- Server hardware (HP ProLiant, DELL)
- Knowledge of private/public cloud technologies (OpenShift/Kubernetes/Docker/AWS/Azure)
- Conceptual knowledge of storage and networking components
- 3 - 5 years comparative industry experience is a plus