Bachelor's degree and 5+ years exp Technical PM
Project management certification (such as PMP, Scrum Master, or SSGI)
Exp. managing multiple projects at once impacting cross-organizational departments
Overview:
Oversees and manages multiple technology projects impacting cross-organizational departments to ensure deliverables are coordinated to support successful implementations using multiple types of project management frameworks and methodologies (such as Agile, Scrum or Kanban);
Serves as the primary liaison between technology staff, product owners, and business sponsors to fully define the requirements and software specifications to ensure the desired outcome and value for all technology deliverables; collaborates with project teams and technical teams to support continued improvement and delivery through service and product lifecycles.
Responsibilities:
- Serves as the subject matter expert in the development, management, and implementation strategy of IT project plans.
- Coordinates with project stakeholders and product owners to ensure appropriate interests/value are represented, functional requirements are included in the analysis and design, and business practices are addressed.
- Defines the project's strategy through business analysis, stakeholder management, requirements gathering, contract management, risk management, functional design, and change management.
- Translates business needs into technical solutions and recognizes the relationships and impacts between business interests and technical solutions.
- Works with product owners and technical leads to proactively manage stakeholder expectations, project scheduling, user communication, risk management, benefit analysis, quality reviews, and implementation strategies.
- Leads project requirements gathering through business analysis and workflow design approach involving stakeholder interviews, functional design, workflow modeling, change management, and use case development.
- Identifies and manages conflicts, project performance related concerns, and collaborates with project teams and stakeholders to resolve issues.
- Conducts and documents software pilots and feasibility studies to support the acquisition process.
- Captures project metrics and develops reports for various audiences.
- Identifies and manages customer's requirements; oversees necessary training.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (Master's degree preferred).
- Project management certification (such as PMP, Scrum Master, or SSGI)
- Knowledge of best practices with respect to customer service and customer-oriented account management.
- Knowledge of business and information technology practices and trends by comparable school systems or businesses.
- Knowledge of technology-related issues and how they might impact on assigned customers.
- Knowledge of appropriate local, state, and federal laws and regulations dealing with technology.
- Skill in multiple types of project management frameworks and methodologies (such as Agile, Scrum, Kanban).
- Ability to implement technology solutions, work with multi-disciplinary teams, and to function as a team leader.
- Ability to communicate effectively, both orally and in writing.