- Building and maintaining profitable relationship with all customers.
- Overseeing the relationship with customers being handled by both calling and execution team
- Resolving customers complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales.
- Conducting meetings to facilitate execution process smoothly.
- Contributing to organizations growth and revenue by up-selling and cross-selling
- Understanding the products/service offering key customers requirements and addressing them with product/service offering.
- Preparing and submitting timely MIS reports and ad-hoc reports to various stakeholders.
- Keeping a close eye on competition offering and reporting key observation accordingly.
- Excellent communication skills
- Proficiency in Hindi, English and Gujarati is mandatory
- Convincing and Negotiable skills
Language : English, Hindi and Gujarati