Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th May 2022
Customer engagements
o Respond to bids, RFIs RFPs
o Help qualify bids based on analysis of compliance level, customer business model etc.
o Attend to customer requests for information on RFIs and RFPs completion.
o Support the RFI / RFP process to completion through the entire phase.
Demo / Workshops
o Work with the sales team to prepare decks, product videos etc. for customer engagements
o Provide product demonstrations and lead customer workshops to potential and current customers
o Understand the customer s specific needs / business model and pitch the product solution accordingly
o Liaise with other product teams (such as Loyalty, iRetail, CDx etc.) to bring a seamless customer experience for customer engagements
o Work as interface between the product team, sales team and customer to share customer inputs during engagements and bring customer concerns to closure
o Keep abreast of latest product updates as well as upcoming features and maintain high product knowledge.
o Represent IBS iFly RES at conference s
o Take ownership of the demo environment (application server, IBE, B2B, Web Check-in) and keep it always demo ready with the latest product version and data
o Prepare demo environment for specific customer demos or workshops, with customer specific branding and data
Experience, Knowledge Skills