Roles and Responsibilities
- Electronic Data Processing involving Computers, Laptops, Phones, Servers, Mainframe and Network-Operation and Maintenance.
- CCTV Camera installation, monitoring etc.
- Install and configure computer hardware operating systems and applications.
- Monitor and maintain computer systems and networks
- Talk to staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Experience in configuration of the Email Outlook O365.
Knowledge of Active Directory & Domain. LAN WAN Network