Responsible for Commercial activities like Customer service and commercial related PR activities at filling plants.
Payment Collection, Deposit in the bank and follow-ups, Bank Reconciliation, Imprest Management.
Reconciliation of Related Franchisee and Customer Accounts.
Credit and Cash Control. Order Processing. Bills processing related to filling plant.
Invoicing related to Plant activities.
Ensure proper documentation on Payments for Cash Transactions. Fixed assets audit and accounting. Gas Stock Accounting and Control.
Properly filing and keeping Invoices and customer acknowledged DC copies.
Vendor identification and development of Cylinder transporters. Co-ordinate all IT-related activities in Filling plant .
In-Land Logistics: Scheduling of Cylinder Transportation and co-ordinate despatch to fulfill orders as per Service Standards. Ensure Optimum distribution cost. Co-ordinate Inventory Management and Re-order levels with Franchisees and Customers. Checking and submission all plant bills on time to HO.
Customer Service: Ensure Service deliverables are met. Customer Complaint Handling and action related to Personnel, Administration, Commercial, and Logistics. Logging of all complaints communication to concerned and ensure compliance.
Cost Management - Related to administration areas, cylinder transportation. Conduct analysis, Implement corrective Action towards cost optimization