Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 7th May 2022
Core Responsibilities
1. Partners closely with project owner to understand business objectives and overall strategy brand plans as a mean to manage content projects appropriately
2. Facilitates project planning, milestone tracking, status updates and change tracking from the initial kick off meeting until successful project closure as a means to support the development of a high-quality customer centric deliverable
3. Understands underlying content strategy and technology in order to ensure they help find the best solutions to meet customer and business needs
4. Ensures that new service requirements are delivered to the appropriate stakeholder.
5. Collaborates with IT Technical Analyst on all technical dependencies as input to End to end project plan and cost estimate for the project
6. Manages delivery teams of Production Partners and serves as an interface between creative and technical teams
7. Upholds client standards adherence from all project stakeholder
8. Manages or ensures proper escalation of project related risks and issues
9. Tracks project progress and status in project management tool and reports to Project Owners and Account Leads
10. Act as central point of contact end-to-end for all digital content projects
11. Manage content creation and content production of Content Production Services projects (requirements management, creative content dependencies, approval milestones, tech. production, and deployment)
12. Accountable for meeting content quality and timelines expectations of all assigned digital content projects in line with business requirements and client standards
Desired Skills and Experience:
1. Experience in Digital Marketing/content production (preferably in pharmaceutical industry)
2. Excellent client facing and presentation skills is a MUST
3. Resourceful, tenacious and capable of being calm and decisive under pressure
4. A good facilitator with a consultative mindset
5. Ability to work on your own and in a team
6. Experience in collaborating with cross-functional internal team located at multiple geographies on day-to-day tasks
7. Strong MSOffice skills and good presentation making skills
8. Excellent communication skills and fluency in English
9. Ability to build strong colleague and client relationships
10. Expert administration skills covering meetings etc. meeting organization (always have pre-meetings, clear roles and responsibilities agreed in advance, circulate directions, key people present and Bios, minute taking etc.)
11. Proven ability to learn quickly
12. Proven track record in growing the business from assigned clients
13. Willingness to travel 25%
14. Enthusiastic to take that extra mile each and every day in order to delight the client
15. Exceptional time management skills including the ability to handle multiple clients with changing priorities
ExPerience range : 5 -12 years
Additional Responsibilities.
1. Provides package for the ingestion of the Medico Legal Review(MLR) process (no responsibility for MLR process itself)
2. Execute top-line Quality Assurance(QA) on all assets after production QA and supports project owner acceptance review
3. Ensures all pre-requisites in the technical pack are available before MLR and before launching production service request.
4. Support and consult the Project Owner during MLR