As a BI operations specialist you are responsible for working within the Global BI team and coordinating between the business teams and the development teams. You will work with committed teams on an innovative and state-of-the-art technical platform.
You should be able to work well in a team setting and have excellent organizational, prioritization, communication, and time management skills. A successful candidate will demonstrate accountability, flexibility and adaptability to handle multiple and changing priorities and be able to successfully collaborate with development teams, technology groups, consultants, and key stakeholders.
- You will coordinate between all the operation and support teams within the BI domain with focus on the sales monitoring system.
- You also ensure that the operations and support within the finance and sales monitoring systems are functioning smoothly.
- Actively work to ensure that the governance models and handover process/artefacts are followed from development to operations within this domain.
- You will ensure that the change requests, service requests and incidents in this domain are delivered on time.
- You will follow the DevOps-concept to be able to develop and deliver in an agile way.
- You will ensure that the SLAs and deliveries are not impacted
- You should handle complex questions and incidents from design to execution and deliver in time bound manner under constraints.
Key Skills
- Expertise in Data Warehouse, ETL, Cube and Report design and development
- Ability to design, plan and build scalable BI solutions
- Experience with requirements gathering
- Strong SQL Developer skills
- Good working knowledge of SSIS, SSRS, SSAS and proper workflow design and exception management
- Expertise working with relational and multidimensional database schemas and writing queries
- Ability to solve real-world business problems by designing and building queries sourced from OLAP (online analytical processing) cubes, applying data mining algorithms, writing queries, and designing reports using various toolsets and a SQL Server data warehouse
- Perform analysis, design, development, validation, and implementation of reports. Ability to analyse data issues within the packages and reports.
- Ensure optimal end user performance by establishing and consistently executing overall system performance assessment processes and associated action plans
- Provide consultation on complex projects and act as a top-level contributor
Experience
The candidate should possess the following experience and skills:
- 5-8 years of experience of working in the BI domain
- Worked in global organisations with decentralised teams.
- The ability to quickly grasp existing systems, goals and technical options for given situations.
- The ability to work with cross-functional team communication and develop cross-functional partnerships.
- Collaborate with the business resolve issues and questions and proactively seek opportunities to develop preventative measures to avoid recurrence of issues.
- Excellent problem solving and data analysis skills.
Personality
The job requires a lot of collaboration both internally and externally so good interpersonal and communication skills are a prerequisite to be successful in the role.
A go-getter with a results driven attitude is desired, with a capacity to deliver in line with expectations and objectives as the work is conducted with full responsibility and flexibility within given frames.
We also expect you to be well structured, service minded, result oriented and adaptable to change.