Defines and documents customer business functions and processes.
Display expertise in knowledge of (BPM) business process management platform. Understanding of (BPM) process design and execution.
Experience Software Development Life cycle (SDLC) methodologies, Waterfall, and Agile/Scrum methodology for Project Management.
Consults with functional unit management and personnel to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
To be successful you will need:
Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions, and requirements.
Participates in QA and user acceptance testing and testing of new system functionality.
Obtains detailed, in-depth, and expert knowledge of the assigned business processes and creates requirement documents for development and testing.
Consistently challenges the IT and business teams to improve all aspects of their processes.
Bachelors Degree from a Four (4) year College or University.
5+ years of diverse financial services / banking experience preferred.