• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 28th Jul 2022

Main Responsibilities:

• Build, lead and motivate the Security Service Delivery team and provide supervision to employees and manage individual/team performance and development to achieve tactical and strategic goals
• Develop and drive managed security services strategy for operational excellence
• Identify, select and manage security vendors to ensure that service delivery and meet performance and business objectives
• Build expertise and knowledge of team operating procedures, policies and standards
• Drive high quality delivery projects on-time and within budget; escalating as appropriate
• Lead change management activities for service delivery changes and projects
• Represent the Cyber Security leadership team in the APAC region
• Maintain knowledge of developments in the security industry, such as emerging technologies, industry standards, regulations, and threats
• Engage with Cyber Security leadership and IT teams to deliver security delivery processes and technologies
• Manage team IT service management and serve as primary contact for escalation of major outages or issues; including on-call requirement
• Lead outage incident root cause analysis discussions and manage outcomes

Basic Qualifications :

• Bachelor s Degree and/or 10+ years information technology experience
• 5+ years of successfully building, managing and motivating technical teams
• Experience driving delivery partners through SLAs, KPIs and operational excellence
• Strong customer/client focus with ability to manage expectations appropriately and provide superior customer/client experience
• Proven track record of driving execution of complex projects, on-time and within budget
• Excellent negotiation skills, able to clearly present options, tradeoffs and recommendations to influence effective decision making
• Able to facilitate manage across diverse technology (hardware, network, application, security)
• Able to motivate internal and partner teams towards completion of project goals and providing high quality of services
• Knowledge or experience with security technologies such as identity management, user administration, firewall, IPS, SIEM, malware detection
• Able to judge when and how to appropriately escalate issues and risks for Senior Management awareness and support
• Requirement to work other time zones, occasional weekends and provide on-call support

Preferred Qualifications:

• Certified Information Systems Security Professional (CISSP)
• PMP certification
• ITIL certification