Why you
Are you a Bangalore based who has basic knowledge on infrastructure environments , who wants to work (remotely for the moment and but be mainly office based in the future) to provide consulting services with Pythian to a global client baseDo you have knowledge in Oracle, VMWare, Windows, Linux, Strong problem solving, priority setting, and collaboration skillsIf you have a passion for data and solving complex problems then this could be the job for you!
What will you be doing
- Troubleshoot tickets and provide resolution or escalate accordingly.
- Work with Application vendor companies in resolving tickets that have been escalated to them.
- Work with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user and server / web related applications)
What do we need from you
- Strong problem solving, priority setting, and collaboration skills.
- Excellent communication skills, with neutral accent.
- Strong customer service orientation.
- Willing to work in Rotational Shift.
- Good problem solving and decision making skills.
- Adaptability to changing work environment and technologies
- Excellent written communication skills with email etiquettes.
Education / Qualifications / Trainings Requirements:
- Preferred certified candidate (Oracle, VMWare, Windows, Linux).
What do you get in return
- Competitive total rewards package including a bonus
- Flexible work environment: Work remotely from your home when you need to!
- Outstanding people: Collaborate with the industry s top minds.
- Substantial training allowance: Hone your skills or learn new ones; participate in professional development days, attend conferences, become certified, whatever you like!
- Amazing time off: 3 weeks paid time off, 7 sick days, and 2 professional development days!
- Office Allowance: A device of your choosing and personalise your work environment!