They need to have an End-to-End vision of the Sales processes and technologies of the region, acting as the link among the Senior Product Owners. The scope will tackle all KC categories (cross category capabilities) for the sales function. Within Sales the scope is mainly on the focus is on Sales Execution at the Point of Sales technologies, mainly retail execution (order taking, merchandising, digital sales experience, store information), store monitoring, sales force effectiveness and efficiencies, sales analytics (predictive and prescriptive), DMS solutions, Telesales, etc.
Key Accountabilities
- business partners, Delivery Team and stakeholders to develop and maintain the strategic vision and priorities for the product (process and technology aspects)
- Help the Product Manager to define the products ROI, including budget and/or PL, to maximize the value of the product over its life cycle.
- This role should be able to manage the budget and product PL helping the Product owner to get a right visibility of the project vital signs.
- Act as an entrepreneur, performing market and competitive analysis to inform product innovation
- Partner with product Managers, IT Sales Business Partners, Delivery Team and stakeholders to manage feature and deployment roadmaps and measure and manage market adoption
- Manage together with Product Managers the vendors to influence software roadmaps and delivery of features based on agreed SLAs and pricing models
- Provision technology, including vendor research, request for proposals, and partnering with Procurement on vendor selection and contracts
- Build relationships together with Senior Product Managers with internal and external service providers and support teams to ensure operating efficiency and stability
- Perform customer follow-up and maintain healthy customer satisfaction scores
- Other: Decompose the strategic vision into releases comprised of minimal viable products Actively guide and inspire the team around the vision and the feature priorities Manage stakeholder expectations and requests for product changes Articulate the strategic vision into tactical user stories Create, manage, and prioritize product backlog to streamline execution of product objectives Ensure that volume of work flowing to team optimizes team performance Actively participate in Agile ceremonies
Key Qualifications and Experiences
- Bachelors degree, ideally in IT or a business discipline
- 1/3 years of experience on Domain knowledge around the products owned by the Product Owner (Sales Execution, Sales Force Automation, DMS, Telesales, Route Optimization, Sales Force Effectiveness and Efficiency, Advance Analytics for Sales, advances sales capabilities like Image Recognition, etc.)
- Experience with capability/product development, including visioning, road mapping, feature prioritization and go to market strategy
- Ability to maintain ROI / budget / PL
- Ability to inspire a team to act as a small business jointly accountable for its product
- Outstanding organizational, communication, interpersonal, relationship-building skills conducive to collaboration at all levels
- Experience as a change agent
- Experience on an Agile team
- Certified Product Owner (preferred)
Domain Qualifications
- Must have deep knowledge of strong customer first approach. Implement strategies and solutions that are focused on going to where consumers are and leverage / implement technology quickly and decisively to get the job done
- Must possess the skills/talent/expertise to steward the convergence of technology and sales and serve as the Field Sales teams fiduciary for Sales Technology investments.
- Must excel at pro-actively identifying and implementing new tech platforms into the org (e.g. Saleforce.com, Digital Merchandizing, Image Recognition, AI, Crowd-sourcing, etc.), can build a high level of credibility and demonstrate strong initiative to move the organization in a new direction to:
- Be the face of technology for Sales Teams and Senior Sales Product Owners and bridged any gaps between Sales and IT
- Be a core member of the Leadership team for Sales technologies. This requires someone who can lead and hold their own with the Senior Product Owners, sales leadership, sales teams, sales business partners and Regional IT leaders.
- Deep understanding of and experience with Sales Technologies for CPG companies, including innovations as image recognition, digital merchandising, sales force effectiveness tools, etc.
- Extensive experience working with CPG companies or sales technologies vendors
- Extensive expertise in educating sales teams on technologies
- Excellent relationship management skills (collaboration, facilitation, communication) and the ability to engage business team members using business and industry terms