• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 3rd Sep 2022

Roles and Responsibilities

As an Inspection Claims Service Specialist, you will play a vital role to ensure we deliver on our promise to help restore people's lives after they've experienced a loss. The auto dispatchers are critical to the success of the auto field operation. Their role serves as the primary contact for our auto field group. They work alongside the team of inspection coordinators to dispatch field and drive in assignments via our Workforce Management software and dispatching system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.

The process involves Investigation of funds and processing exceptions, Issuing payments, Reviewing legal documents/police reports, Issuing demand packages, Document indexing, etc. depending on the request received from Allstate and or on behalf to other carriers for claims in which an Allstate policy holder has been involved and caused a loss for their company / their policy holder.

Desired Candidate Profile

• Graduate
• Excellent customer service skills and a passion to help others
• Ability to be a self-starter and work independently
• Excellent time management skills
• Insurance/Claims background experience a plus
• Strong geographic knowledge of surrounding area
• Auto Technical or claims workflow experience is a plus
• Critical thinking with the ability to make decisions with limited supervision
• Strong organizational skills
• Excellent oral, phone and written communication skills
• Strong team skills are required
• Strong computer, typing and grammar skills