Uses best practices and knowledge of internal or external business issues to improve products or services. Takes a new perspective using existing solutions. Works independently, receives minimal guidance.
Key Responsibilities:
- Maintaining and managing SAP Fieldglass Reviewing and improving existing systems and collaborating with teams to integrate new systems
- Tool Configuration based on Applied Materials Requirements
- Fieldglass Administrative console
- Integration with downstream systems
- System Admin support
- System configuration changes, testing and deployment
- Works within controls to ensure the accuracy, timeliness and confidentiality of all managerial and business intelligence reports, views, dashboards, and user data. Implements new business reports within the established reporting framework, policies and procedures. Trains and supports end users on accessing of reports & dashboards.
- Analyzes and interprets data and business intelligence reports.
- Works with others in the development of data sources to support managerial and business enhancement needs.
- Educates & trains user community on the potential uses of the system
- Coordinate with IT department to deploy software and hardware upgrades that make it possible to leverage business use cases
- Review customer files to ensure integrity of data collection and utilization
Functional Knowledge
- Demonstrates conceptual and practical expertise in SAP Fieldglass
- Possesses a basic knowledge of related disciplines.
Business Expertise
- Has knowledge of best practices and how own area integrates with others;
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
- Solves moderate to complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus
Education:
Experience:
- 2+ years of experience in SAP Fieldglass
- Basic knowledge on MS Office
- Ability to understand and find appropriate applications for data and analysis results