We are looking for an experienced IT Business Applications Engineer to join our team. If you have experience working with corporate SAAS applications, documentation and excellent understanding of IT SAAS architecture, we want you here! You ll be joining a team of passionate and technical professionals who are helping each other advance their IT career.
Responsibilities:
- Work closely with key stakeholders in Corp Eng and other business teams on application integrations and system maintenance
- Maintain and write detailed and concise documentation and runbooks for Corp Eng as well as Netskope employees
- Analyze, investigate solve application and system issues
- Act as escalation point for business applications and processes to other members on the team
- Perform internal user access and licensing audits
- Ability to securely test, implement and maintain new changes and enhancements following change management
Requirements/Qualifications:
- 3 years of experience working with enterprise IT Systems in a cloud environment
- 3 years of experience with SSO, Active Directory, SAAS integrations
- Experience in operationalizing and automating IT administration
- Proven ability to communicate effectively with technical and non-technical individuals
- Willingness to work across global time zones
Additional Skills
- Work independently with little supervision.
- Excellent in identifying problems and providing solutions.
- Effectively communicate with users with varying technical backgrounds.