You will be responsible to:
Connecting people and work is our passion, and we are currently seeking a detail-oriented, multi-tasking, internet-savvy Process Associate to join our team! This position will be providing administrative support functions to applicants, employees and client support teams.
Qualified candidates will:
- Work efficiently to resolve and complete tasks accurately and timely in order to meet Service Level metrics
- Work in a team environment and be able to respond to queries from both US and India employees
- Should have good English verbal and Email Writing Skills.
- Use procedures, policies, knowledge database and other reference materials to assist in answering inquiries
- Will be able to work night shifts
- Ability to type at least 25 WPM
- Bachelors Degree (non-technical)
- Fresher/6 months of experience
- Proficient level skill with Microsoft Office suite.
- Ability to prioritize and plan in a fast-paced, high volume setting