• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 8th Sep 2022

Roles and Responsibilities

Who are we looking for?
An engineer who has 4+ Years of Production Support, who'll be supporting one the largest US bank

Technical Skills:

• 4+ years of experience in Production Support, application support and Maintenance activities
• Very strong knowledge on L1,L2, L3 support of Windows and Linux based applications
• Extensive experience on Incident Management, Problem Management, Release and change management
• Monitoring and logging tools like Appd, Splunk, Dynatrace, APM, SiteScope, Netcool etc.
• Batch monitoring and scheduling tools like AutoSys
• Automation: Ansible, GitHub, Python, Java, Shell, PowerShell
• Work Management: ServiceNow, JIRA, confluence

A. Process Skills:

• Contribute to the stability and service uptime of the production environment
• Work closely for technology partners for software and infrastructure changes
• Troubleshoot and problem Solve daily production issues

B. .Behavioral Skills:

• Must be self-motivated, directed, and detail-oriented
• Proactive in identifying gaps and help the team in streamlining process