The position
Facilitate the configuration and set-up of SAP Solution Manager from top to bottom starting with change management and project planning, coordination with vendors for Transport management. Responsible for the analysis, design, customization, testing and operations of SAP Solution Manager implementations. Not only the pure technical usage, also configuring the SolMan Solutions.
- Managing SAP Operations, System Landscape Information, IT Task Management and GPA, Template Management, Test Management activities.
- Performance Optimization of Systems connected to Solman System.
- Facilitate workshops to collect business requirements
- Map business requirements, processes, and objectives; develops necessary product modifications to satisfy business needs.
- Design, customize, configure and testing of Solman Solution, identify gaps, issues, and work around solutions.
- Prepare test cases in testing tool (preferably TIMS) to validate the functionality.
- Act as liaison with business clients / stakeholders for troubleshooting: investigate, analyse, and solve software problems.
- Document functional designs, test cases and results.
- Proactively identify and propose business process and/or system enhancements
- Work self-directed and independently; may act as subject matter mentor to the SolMan stakeholder community
Qualifications
- Graduate degree or similar degree with relevant area, or other relevant business experience
- Min. 7-9 years of experience with SAP SolMan
- Experience in pharmaceutical industry would be an advantage
- Experience in a full cycle implementation as well as in support projects.
- Must have experience in configuration of Quality gate management, SAP EarlyWatch Alert, System Monitoring, Batch Job Monitoring and Root Cause Analysis
- Experience in other Technical Tasks Customization and operation of the SAP SolMan modules like
- Business Processes Modelling
- Business Process Change Analysis
- Custom Code Life Cycle Management
- Change Transport System (CTS+)
- Application Lifecycle Management and maintenance optimizer.
- Test Management, Testing Tool Integration,
- Focus Build and Focus Insight
- Knowledge with SAP S/4HANA would be an added advantage
- Basic knowledge on Agile principles & methodology
- Basic knowledge of Agile tools e.g., Scrum, Kanban, SAFE and Azure DevOps
- Basic understanding of Agile mindset and culture
- Excellent in English (oral and written) communication,
- Business oriented, outgoing, high degree of flexibility and a natural team player
- Experience from working in a service level-based organization
- Ability to analyze and solve complex issues in a timely and structured manner