Bachelor s Degree in Computer Science, Engineering or other technical disciplines (BE, BTech, MCA).
8+ years of experience leading Agile development teams in a Scrum Master role
Understanding of the Scrum framework, Scrum values, Agile mindset, principles and values with the ability to train others in its subtleties.
Creating a culture where Agile methodology is understood and in place, inside the Scrum Team and within the organization.
Possessing prior experience in programming/software development is highly desirable.
Managing multiple project teams simultaneously and proven Track record of coaching and developing scrum teams.
Leveraging experience in all phases (development, execution, and transition) of project delivery;
Utilizing the Knowledge of Statement of Work (SOW) and Change Order constructs to establish work performed is within scope and at the agreed-upon level.
Developing multi-level relationships with clients and team members to establish project delivery goals are met as planned.
Identifying, managing, resolving, and mitigating key risks and issues impacting the project delivery.
Establishing the transition methodology is well understood, adhered to, and continuously adjusted to establish lessons learned are incorporated from each transition.
Confirming new services have a fully developed end to end support structure, including Processes, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and monitoring commensurate with business requirements and priorities.
Building and leveraging relationships as well as specialist level verbal and written communication skills.