Required Skills

Technical documentation XML ERP

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 20th Dec 2022


The Technical Writer is responsible for the conceptual design, layout and structuring of user guides and technical documentation for internal and external use.

He/she provides documentation based on the respective version of the incadea product, describing automotive retail business processes, visualized as text and/or flow charts.

He/she participates in integrated project teams.




  • Looking for a Technical Writer to join our incadea Product Documentation team in Bangalore, India.

  • You will be responsible for the creation of feature documentation, User Guides, Service Level Agreement (SLA) documentation, API documentation and release notes.

  • You will work closely with developers, product owners, and other stakeholders

  • To create and maintain high quality documentation that helps our customers understand our products and solutions.

  • To keep up-to-date with product changes, customer use cases and support issues.

  • To incorporate or address technical and peer review comments.

  • To able to w ork proactively with project teams to ensure that all information is technically accurate, comprehensive a nd in compliance with documentation standards.

  • Effectively manage documentation projects and deliver effective customer-focused documentation.

  • Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including draft, review, and publish phases.

  • The use of our internal documentation tools including the publishing platform (online help) and issue tracking tool s .



Required Skills:

  • Bachelor s degree in Computer Science, Engineering or equivalent preferred .

  • Excellent writing , proofreading and communication skills.

  • Experience in creating documentation for audiences with different levels of technical skill.

  • Experience of minimum 4-5 years in user-centered product writing such as software, web or app based products.

  • Experience using a structured approach to documentation, such as DIT A.

  • Experience with XML - based authoring tools like Cosima Go (preferred) , Adobe Frame Maker, advanced MS Word skills and graphic editing tools like Snagit.

  • Experience with ERP systems e.g. Microsoft Dynamics 365 Business Central .

  • Team player and able to work independently with minimal supervision.

  • Ability to learn quickly new technology, tools, and software applications.

  • Excellent customer interaction skills.

  • Experience working on Microsoft TFS for project management will be an added benefit.

  • Experience creating technical informative How-to-use videos is an advantage.



Company Information