Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 11th Jul 2022
Experience
Automotive Dealership operations automotive background (required and must have)
Product Management / SaaS (Ideal)
Automotive OEM background (nice)
OEM s want to improve experience for customers and make it more seamless.
Make it seamless from the OEM Website from Tier 1 into Dealer Website Tier 3
Understand the challenges OEMs will face working with Dealers and how to provide superior program outcomes and customer sat
They have difficulties with understanding dealer business, and need consultation on how to solve these problems.
Provide consulting services regarding problems based on understanding problem OEM problem between OEM and Dealer
Provide design meeting OEM needs from Tier 1 to Tier 3 experience
Data services for OEMs to connect OEM and Dealer data
Analytics and Insights for OEMs that solve business needs and use cases.
Solutions Architecture across Data and Platform and Integrations with OEM platforms
Ability to present ARC as a solution, especially with Dealer Systems, understands dealership operations and business challenges
Great listening skills with a curious mind; soft skills with OEMs; ability to work with difficult people who do not share vision with Tekion or broader automotive market (e.g. old school thinking)
Capability to work with OEMs; ability to ask specific questions to better understand their business
Understands automotive industry, and specifically excellent understanding of Dealer Retail business from a Software perspective (Digital Retail, Online Chat, Negotiations, FI, Desking, CRM,
Brainstorm and collaborate solutions with OEMs and bring OEM teams together to agree upon a mutually beneficial solution
Document solutions via Confluence, Workflows, Diagrams connecting services
Research tools with Dealers and Online to understand potentially how things can work together
Understands data or can learn about data feeds with 3rd Parties like HomeNet, vAuto, STAR data standards between DMS and OEMs, third party data providers.
Good problem solving skills; able to listen to OEM problem statement, and leverage knowledge of dealer business to provide solution
Stay up-to-date with Product Area
Ability to do product research / competitive analysis, provide feedback back to Product.
Work on creating prototypes with design team to bring vision to life
Can talk about APIs and Data