Support applications and services running on Windows server (IIS, Exchange, etc)
Active Directory services management
Integrated Active Directory DNS and 3rd party DNS management
Manage internal Certificate services (Windows)
Group Policy Management
SharePoint On-prem and Online management
Weekly Server security patch management and deployment
Manage and troubleshoot windows server issues, login issues, email, and email server issues
Report new findings while troubleshooting to relevant stakeholders
Prepare IT policies, procedures, and relevant documentation for team reference
Identify and recommend best practices to improve efficiency and reduce costs
Troubleshoot issues related to User and group accounts, e-mail delivery and e-mail security
Resolve email delivery issues through message tracking and troubleshooting
Provide support to users for 2-factor or multi-level authentication
Provide technical mentorship, participate in daily reviews, provide solutions to deal with challenges and ensure adherence to SLAs and timelines
Skills: Essentials
Bachelor s in engineering (B.E/B.Tech) with 4-6 years of experience in relevant field
Expert level proficiency in Active Directory, remote access technologies, SharePoint, LDAP, Azure AD, MFA, SAML based Sign-On, OAuth, Web Technologies and concepts
Strong understanding of virtualization technologies such as Vmware, Nutanix, AWS, Google, and Azure
Strong understanding of TCP/IP, DHCP, DNS, WINS, routing, switching and other related networking technologies
Strong understanding of email security, authentication protocols, enterprise directory concepts, server, and system administration
Strong knowledge of client/server architecture, print server management, Edge Transport server configuration, Microsoft Server Patch Support and App registrations of Azure AD
Understanding of Microsoft Exchange, exchange online, Microsoft Office 365 administration and Azure Active Directory
Strong communication skills
Skills: Good to have
Knowledge of PowerShell Scripting, IIS, Windows Server Administration
Knowledge of configuration/support of Advanced Email Threat Protection, provide SOX audit solutions