- Maintain essential IT operations, including operating systems, O365 systems, Servers and Storage, Virtualization and cloud infrastructure.
- Implementation, troubleshoot and maintenance of business systems, including servers, operating systems, Servers and Storage, Virtualization and hosted environments.
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Proactively monitor system performance to provide capacity planning and optimization recommendations.
- Coordinates the periodic maintenance of System updates.
- Next level support for Helpdesk team to support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
- Deploy and design cloud computing services such as IaaS, SaaS and PaaS.
- Perform patching for Windows, Linux and other operating systems and third party components.
Skills needed to be successful.
- Good troubleshooting workflow and knowledge of troubleshooting tools. Ability to solve problems with a consistent, measured approach.
- Strong knowledge of Windows Active Directory, DNS, DHCP, Group Policy, IIS administration and configuration.
- Managing server virtualization technologies like VMWare Server/ESX or Microsoft Hyper-V/Virtua server.
- Some knowledge of Linux / Unix Operating Systems
- Proficient with PowerShell.
- Good working knowledge of Azure IaaS, vNet, Subnets, Firewalls and NSG. (VMs, VNET, NSG Rules, VPN Gateways and Express Route)
- Sound understanding of networking knowledge on and Firewall security. Understanding of IP address classes and managing the routes.
- Experience on AWS, Azure or any private cloud exposure
- Hands on Experience in O365 administration
- Good knowledge on backup and restoration.
- Strong communication and documentation skills.
Required Experience Education
- Bachelor s degree in Computer Science, Information systems or related field.
- Total 5+ years of IT experience out of which 3+ years should be in System administration.
- Min 1 year working experience in Azure.
- Experience in infrastructure architecture, data centers, servers.
- Strong understanding of multiple technologies including but not limited to Server hardware Server OS,Virtualization, VMWare, Hyper-Converged Infrastructure, Office365.
- Microsoft or VMWare Certification.