• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Jul 2022

 Job Overview: The position requires an experienced and ambitious candidate who is passionate about technology and is self-driven. We have a challenging workplace where we welcome innovative ideas and offers growth opportunities and positive environment for accomplishing goals.

Job Description:

 • Should have hands-on experience on Office365, outlook configuration, and other basic software installation and configuration, etc.

• Responding to user support requests/tickets.


•  • Hands-on experience with any one of the following OS environments: Windows/Linux/macOS • Perform user account management activities

 

• Handle Antivirus, Backups, printers & scanner related issues.

 • Escalate complex problem to appropriate support specialists

• Troubleshoot software/Hardware and basic network errors, connectivity problems (Internet, Intra-Net & VPN)

• Maintain technical documentation in association with other functional departments

• Familiarity with remote desktop applications and help desk software

• Ability to assemble, install, and troubleshoot issues related to computer hardware and peripherals.

Completing job reports and ordering supplie

• Excellent problem-solving and communication skills

• Ability to provide step-by-step technical help, both written and verbal Education Required: Providing basic training in computer operation and management

Must be open to work in shifts (Day/Night)

• Candidates with B.Tech or M Tech degree are preferred