Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 10th Oct 2022
Position Overview
The Technical writer will need to:
To write, update, and peer review:
Detailed Technical User Guides
Reference Guides
Programming Guides
All Product Documentation for the Protegrity data security software products
To provide editorial support for:
Product Descriptions
Release Notes
Corporate Security Policies
Performance Reports
Security Reports
Roles Responsibilities:
Organize material, write, edit, and publish new and existing product documentation for a sophisticated security technology user audience.
Interpret product specifications and incorporate into product documentation.
Work with Product Management, RD, and QA teams to gather documentation requirements.
Interview and interact with RD and QA teams to interpret product specifications.
Gather information and research material to develop an in-depth knowledge of product technologies.
Create graphics and illustrations such as process and data flows.
Participate in efforts mentor junior writers in documentation activities.
Work with editors and technical resources to improve documentation quality and usability.
Actively participate in special projects/initiatives outside the scope of regular tasks.
Required skills:
At least 5 years relevant experience writing highly technical software documentation targeted to audiences of various skill levels.
A self-starter possessing excellent research skills and enjoys working hands on with the product.
Ability to be immersed in the technology and very quickly develop product knowledge.
Excellent team player.
Ability to work under pressure to meet frequent deadlines.
Experience in producing user documentation including, but not restricted to installation guides, configuration guides, API guides, and Online Help documentation.
Excellent verbal and written communication skills.
Strong working knowledge and application of style guides and industry practices.
Knowledge of the DITA fundamentals.
Expert knowledge of the Microsoft Office suite.
Experience creating graphics using Visio or other drawing tools.
Desired skills:
Prior experience in writing and editing product and service documentation for data security software products.
Experience developing training materials for technology users.
Experience working in an agile development environment.
We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning development.