We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending educational workshops as required. You should also be able to conduct research on market trends and competitors' products.
To be successful as an inside sales executive, you should be persuasive and committed to achieving sales goals. Ultimately, a top-performing inside sales executive should be able to demonstrate strong negotiation, communication, and customer service skills at all times.
Inside Sales Executive Responsibilities:
- Actively sourcing new sales opportunities through cold-calling and emailing. Researching and qualifying new lead.
- Communicating with customers, making outbound calls to potential customers, and following up on leads. Following up on sales inquiries that are made by potential customers through website chats, emails, inbound calls and other media. Answering potential customers' questions and sending additional information.
- Developing in-depth knowledge of product features and benefits. Understanding customers' needs and identifying sales opportunities. Advising customers on suitable product selection based on their needs and specifications.
- Utilizing virtual meetings to build relationships with new customers.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
- Setting up face-to-face meetings between potential customers and Outside Sales Representatives or Route qualified opportunities to the appropriate sales executives for further development and closure (achieving sales targets).
- Creating and maintaining a database of current and potential customers.
- Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
Inside Sales Executive Requirements:
- Degree in business administration or management, marketing, or related field is preferred.
- Exposure in either - Zoominfo , Discover.org, Linkedin SN, Boardex, Lusha, Email Hunter
- Proven sales experience.
- Strong analytical and problem-solving skills.
- Excellent negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
- Sales Force Experience (Good to have)