• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 7th Sep 2022

• Member of 24 7 Cloud Managed Cloud Support Services Team.

• Working on escalated/production issues and providing solution adhering to the SLA.

• Guide L2/L1 engineers work alongside for troubleshooting.

• Take ownership of customer issues reported and see problems through to resolution.

• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

• Should be knowledgeable in Server Administration (Windows/Linux).

Qualification

B. Tech/MCA

Experience

6 to 9 Years

Must have skills

• Should be knowledgeable in Server Administration (Windows and/or Linux)

• Strong SQL/Windows administration experience preferably with certification

• Strong Database administration experience preferably with certification

• Web server configuration, fine tuning and management

• AWS Cloud certifications Associate / Professional level

• Experience working on Cloud computing, DevOps, CI/CD

• Guiding juniors to perform their role effectively

Good to have skills

• Excellent oral and written communication skills

• Intermediate++ Windows Linux

• Customer interaction experience

• Strong networking knowledge (LAN/WAN, IP addressing Subnetting, HTTP(S), FTP, SMTP, VPN)

• Experience working on Scripting languages

• Exposure to Automation, DevOps

• Experience working on ticketing system

• Familiar with ITIL processes

• Should be flexible to work in rotational shifts