Required Skills

Customer onboarding Customer Relationship Customer Support Customer Experience Customer Satisfaction Customer Retention

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 27th Aug 2022


Mobius is hiring for a Customer Onboarding Specialist Position, candidates interested to work in a growing and fast-paced environment can apply.

Roles & Responsibilities:

  • Lead customer onboarding experience, assessing customer needs to maximize adoption
  • A clear understanding of product features to support functional queries
  • Establish a trusted advisor relationship to ensure customer satisfaction
  • Work with product and customer success teams to understand the goals of customers and implement product onboarding
  • Exceptional relationship builder while maintaining a sense of urgency with tight deadlines
  • Apply best-practice for user experience/customer experience/user research and training methodologies
  • Identify and report issues in the customer experience
  • Experiment with new onboarding flows to accelerate growth
  • Proactively work with cross-functional teams to improve our new product offerings and messaging
  • Build longer-term customer relationships to foster brand loyalty


  • Passion to lead with operational agility and a blend of technical knowledge
  • Attention to detail and good interpersonal skills
  • Strong analytical capabilities and collaborative in nature.
  • Experience of working in an evolving environment, ability to understand strategies and realign priorities
  • Proven ability to succeed in both collaborative and independent work environment
  • Willing to work in SaaS and fast-growth tech

Interested candidates can share their profile to with the below-mentioned details

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Note: We are looking for immediate/short joiners for this position

Company Information