Customer Support / India / Chennai / 2 Years Experience

Relationship management Relationship Customer retention Customer support Customer complaints Management

Managing incoming calls and enquiries from customers.
Clearly understand the customer needs and provide the right solution.
Build great trust and long term relationship with customers through open and interactive communication
Provide the complete and right information to the enquiries of the customers.
Handle customer complaints and provide appropriate solutions and follow up to ensure that the resolution is done.
Achieve customer retention and satisfaction through real-time problem solving.