• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 6th Dec 2022

Please find the below job description for the Voice Process..

Qualification

Graduate/ Under Graduate/ Dropouts/+2/ PUC

Requirements

-Good communication skills in English

- Freshers

Job Description

1. Managing calls in a timely manner.

2. Follow communication scripts when handling different topics.

3. Identify customers needs, clarify information, research every issue, and provide

solutions and/or alternatives.

4. Seize opportunities to upsell products when they arise.

5. Build sustainable relationships and engage customers by taking the extra mile.

6. Keep records of all conversations in our call centre database in a comprehensible

manner.

7. Frequently attend educational seminars to improve knowledge and performance level.

8. Meet personal/team qualitative and quantitative targets.

Shift

Rotational Shift (One day rotational off)

Salary

For Fresher up to 3L CTC + Incentives

Rounds of Interview

HR Discussion & Manager Round

Regards,

Selva

8903024067

HR Recruiter - Oxilum