Required Skills

Servicenow It Service Management Servicenow Itsm Servicenow Project Management Servicenow Development Servicenow Tool

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- - Not Required

  • PG :- - Not Required

Other Information

  • No of position :- ( 1 )

  • Post :- 23rd Apr 2022


  • Having experience in ServiceNow modules - IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), IT Asset Management (ITAM), Security Operations (SecOps), Governance, Risk, and Compliance (GRC), HR Service Delivery (HRSD), Customer Service Management (CSM), Telecommunications Service Management (TSM), CMDB and DevOps
  • Independently manage projects adhering to Project Management lifecycle
  • Facilitate project meetings to include project stakeholders and validate project scope and schedule
  • Leading multiple projects of various sizes and levels of complexity
  • Collaborating with clients to define and document IT project scope, priority, budgets, and schedules and overseeing the implementation of projects.
  • Providing timely communication on project status, issues, risks, and achievements; representing projects during internal and customer-facing reviews.
  • Creating and maintaining comprehensive project documentation using Microsoft Project, MS Teams, ServiceNow, and other standard technical management tools.
  • Leading a matrixed team from 3 20 people
  • Communicating with all levels of management, technical team members, and user community
  • Keeping up-to-date on industry trends and innovations and identifying opportunities to improve existing processes
  • Monitor, interpret, and communicate project budget
  • Ensure time, expenses and invoices are accurately tracked and approved against the project
  • Ensure scope defined in Statement of Work is delivered
  • Document, track and communicate project issues and assist in issue resolution
  • Manage equipment, software, licensing, third-party services procurement, and delivery schedules
  • Facilitate project closure process
  • Collaborate and assist Project Managers, and Program Managers on larger scoped projects
  • Facilitation of successful project
  • Establishes trust by building relationships with the project team
  • Identifies difficult situations and escalates to proper team members
  • Regularly provide all project facets to the appropriate project team members
  • Facilitates Project Management lifecycle to provide project consistency
  • Adapts communication style and medium to meet needs and preferences of the audience
  • Works with the internal project team to prepare and deliver difficult information
  • Effectively builds consensus within the project team
  • Demonstrates active listening skills
  • Excellent verbal and written communication skills
  • Minimum of five years Project Management experience, including managing scope, risk, and schedule in an IT environment
  • Experience with project management tools, such as MS Project, Jira, or Basecamp
  • Excellent leadership and negotiation skills to manage project
  • Ability to manage large or multiple projects with changing priorities
  • Ability to develop and deliver presentations to various audiences
  • Expertise with MS Office tools

Company Information