- Expertise in IT Service Management.
- Experience with database design schemas and data modeling
- Strong knowledge of the ServiceNow platform and application navigation
- Experience in setting up the Scripting standards, Release Policies, ACL policies, SLA policies, Workflow Flow designer design.
- Experience in building custom application, reports, dashboards.
- Scripting
- JavaScript
- Web Services
- HTML
- CSS
- Experience in working with
- Import Sets Transform maps
- Custom Tables
- Create custom application modules
- UI policies Data policies
- Business Rules, Client Scripts,
- Integrations and Orchestration
- REST and API
- Authentication and Authorization (Basic, OAuth, API Keys, etc.)
- Strong communication skills that include the ability to write clearly and concisely
- Strong ability to align business process and requirements with a technical implementation
- Strong knowledge of the ServiceNow platform and application navigation
Experience Certifications:
- 5+ years overall experience as a ServiceNow Solution Development
- 3+ years overall experience in an IT Service Management role
The following training and/or related certifications are desirable:
- Certified Implementation Specialist – IT Service Management
- Certified Application Developer
- ITIL Foundation