Project Coordinator Delivery / India / Coimbatore / 3 Years Experience

Required Skills

Customer service Management Risk management Project delivery Monitoring

Work Authorization

Citizen

Preferred Employment

Full Time

Employment Type

Direct Hire

education qualification

UG :- - Not Required
PG :- - Not Required

Other Information

No of position :- ( 1 )
Post :- 30th Sep 2022

JOB DETAIL

Project Delivery Coordinator Jobs in Coimbatore | Business Analyst Delivery Job Vacancies

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Project Coordinator Delivery

Position Title: Project Coordinator Delivery / Business Analyst Delivery
Reports to: Project Manager / Delivery Manager
Performance Reviews: Annual
Type of Position: Full-time
Experience Needed: 3-5Yr s

Strategic Importance of this Role to the Company

Role includes working closely with our Project Managers to prepare System Requirement Specification (SRS), comprehensive action plans, project plan, including resources, timeframes and budgets of project. You will perform various coordinating tasks, like schedule, monitor progress and risk management, along with administrative duties, like maintaining project documentation and handling financial queries.

To succeed in this role, you should have excellent time management and communication skills, as you ll collaborate with clients and internal teams to deliver results on deadlines. Awareness on latest technology and trends is added advantage for this position. Excellent written communication and documentation skill is highly expected for this role.

Responsibilities in this position are: 1. Project Coordinator Delivery: Daily:

Monitor project progress and assess risks proactively
Assist PM/PLs on their daily project tasks
Coordinate and communication with customer on their queries
Solution Focussed approach for challenging situations
Mail daily progress report as required to all stakeholders

Weekly:

Prepare weekly plan and progress of project
Demo/Walk through of projects
Show Solutions demonstration to customers & prospects
Guide development team from a customer perspective
Test application using use cases

Monthly:

Prepare monthly plan and progress of project
SRS and other document preparation and maintenance
System flow preparation and update as progresses
Maintain consolidated project plan and alert the team if any deviation in the plan
Prepare and share Monthly reports to management
Prepare and share marketing collaterals such as Case Studies, News, Blog and Quora answers
Involve in presales demo and presentation preparation

2. Provide WOW! Customer Service: Daily:

Acknowledge and Address client queries within TAT (Turn Around Time)
Provide clarity in all responses (written & verbal) and reduce iterations
Clarify any doubts without any assumption
Proactive project status update to all stakeholders

Weekly:

Discuss weekly plan with customers proactively
Share suggestions and improvements in current system
Educate non-technical customers on technology impact and their business benefits
Work towards building a cordial relationship with customer

Monthly:

Schedule & have project review meetings without fail
Follow up customer for monthly feedback ratings
Give due respect to customer feedback and act on the same
Arrange team meeting with customer
Work on confidence building activities at regular intervals

3. Learning Program:

Monthly / Quarterly learning program is organized / offered (such as webinars, Learning sessions, Storytelling) to learn new methodologies and to adapt with the current market condition & to improve professional growth opportunities.

4. Centre of Excellence

Be part of Marketing & Presales Centre of Excellence (CoE) team, work on new strategy for marketing our products and services. Arrive at improved and alternative thinking for promotional activity of our services. Involve in all marketing and delivery related brain storming sessions, share your ideas, add value to your role and responsibility.

5. Lead Measures-Critical Driver s (Do This):