Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers.
Maintain and adhere to source code, configuration management, release management and software development best practices.
Develop training materials and provide end-user or IT technician training on using the ServiceNow functionality.
Excellent communication, presentation, influencing, and reasoning skills to earn support of business leaders, technology leaders, colleagues, and vendor representatives.
Capable of building sustainable relationships with colleagues and key individuals.
Creativity and ability to think outside-the-box while defining sound and practical solutions.
Desire to take the initiative, moving projects/ideas forward with clarity.
Good Hands on Service side and client side Scripting.
Request Management, ITSM Modules and ITOM.
Requirements
Skills: Service Portal, Widget, Service Catalog and JavaScript