Your Duties and Responsibilities:
- Handling inbound and outbound calls and resolving queries about product/service of company.
- Creating awareness about products or services and also performing direct sales functions.
- Cold Calling capacities to introduce and create in an innovative product concept.
- Excellent customer service orientation in solving grievances and building customer confidence.
- Need to meet daily, weekly and monthly sales goals according to the companys revenue targets.
- Must handle a minimum number of calls and close a specific number of sales that moves them closer to their quotas.
- Maintains operational and call records inline with the system and further reporting the same to line managers.
- Keeps up quality service by adhering to organization guidelines.
- Must have excellent dispute resolution skills.
- Maintaining ,updating ,and reporting clientele records time to time
Requirements and Qualifications:
- Software and mobile app exposure.