• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 19th Sep 2022

Unique opportunity for a high performing Application Support individual wanting to make a difference in a high performing organization! We are a thriving high-growth tech organization and an eight-time Inc. 500/5000 fastest growing, privately held company, headquartered in Carmel, Indiana. enVista is a leading global software and consulting firm that helps world-leading brands optimize their supply chains to drive efficiencies and savings and unify commerce to drive profitability. The Application Support role is vital to our Enspire Commerce team, in order to keep technical issues at a minimum and resolve them quickly and accurately.

ELEVATE your career and leverage your strong software application troubleshooting background and data analytical skills to serve as an Application Support to our Enspire Commerce Team. Your solid background of JavaScript and knowledge of Node.js along with frameworks available for it. Also possessing experience with Amazon Web Services, creating public facing API s and prior background running Node.js services at scale prepares you for this challenge.

You will be responsible for successfully troubleshooting and debugging technical issues and identifying modifications needed, as well as:

Troubleshoot issues (network, web apps, file system, and user management)

Analyze data contained in the database and identify data integrity issues with existing and proposed systems.

Prioritize, diagnose and resolve problems from issue opening through resolution

Investigate and resolve application functionality related issues

Build a deep understanding of our software solutions and answer questions from customers about the features and use of the software

Develop custom scripts, web tools and technical explanations to support customers

Document and track customer support tickets from opening through resolution

Manage customer expectations through the issue resolution process

Participate in on-call rotation throughout the year

Recommend and implement improvements to existing technical support tools, procedures, and processes.

Examples could be development of internal problem determination tooling, delivery of virtual webcasts to a worldwide customer base, or publishing of external articles on product knowledge, troubleshooting, and problem avoidance.

Sitting within our Enspire team, your main responsibilities will include managing the resolution of application and system issues that arise across our Enspire platform. This opportunity will also highlight both business skills and technical IT knowledge and demand an ability to manage multiple high-level tasks under pressure.

In this highly technical, fast paced role, we will reward you with a competitive salary and benefits program. You will enjoy a progressive office environment, a culture of accountability and passion, and a work force that lives out our Guiding Principles. If this excites you, let s have a conversation.

Requirements:

3 6 years experience in emerging web and mobile technologies including Javascript, JQuery, Node.js and frameworks available for it (such as ExpressJS and AngularJS, etc.).

Experience with Postgres database, ElasticSearch and Redis

Strong scripting skills

Requires strong analytical and critical thinking skills

Ability to thrive in a self-starter environment

Experience developing and/or supporting software systems

Qualifications Skills Works well as a member of a group Considered a thought leader on a subject Shows intense and eager enjoyment and interest Devoted to a task or purpose with loyalty or integrity Inspired to perform well by the completion of tasks Inspired to perform well when granted the ability to set your own schedule and goals Inspired to perform well by an ability to drive new ventures within the business Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelors or better in Computer Engineering or related field.

Masters or better in Computer Science or related field.

Work Experience Miniimum years Work Experience Maximum years You are using an unsupported browser. To use this site, please use a supported browser.