UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 22nd Nov 2022
HEAD OF SOFT COLLECTIONS
Location: Hyderabad (India)
FLOW is a pioneer in providing integrated world-class Credit Management Services (CMS) in Southeast Asia. Focused on the $40 bln growth opportunity in non-performing consumer loans, Flow delivers maximum CMS efficiency for its clients through an integrated product offering, which includes CMS Outsourcing, Debt Purchasing, and Software-As-A-Service. Flow ensures that every debt solution reaches an optimal outcome for debtor as well as creditor, and operates on a world-class Code of Ethics, backed by a stringent set of operational risk control processes. Headquartered in Singapore, the Company is active in Vietnam, Indonesia, and India.
This role of Head of Collections Call center / Head of Soft Collections requires to successfully implement best call center practices and procedures aligned with our Global entity's Collections standards. This role would require driving all strategies for effective banking collections service delivery.
Reporting to the Global Head - CMS, this role must support & deliver in all aspects of collections operations and efficient service delivery through our Call Centers.
Desired Candidate Profile: Strong People & Process oriented in Collections Call center management with experience in banks, NBFCs or fintech companies.
Interested can upload relevant profile in https://app.pyjamahr.com/careers?company=FLOWTECH&job_id=16355&company_uuid=DFBF988180&utm_medium=internal&utm_medium=internal
or Mail to Indiahr@flow-tech.ai