We are looking for an Client Servicing Executive with a vivid personality coupled with rich experience in handling clients and strong communication presentation skills who can take the clients business to next level.
Responsibilities:
You will act as a bridge between the client and the agency and responsible for ensuring that the agency is meeting the client s needs by working with all the key functions that go into creating the agency s advertising output.
- Understanding your Client
- Corporate mission, structure and ownership.
- Know all products that your client makes or sells.
- get to know who is your client s/brand s competition.
- Understanding your consumer
- Get to know who is the target audience for your brand(s) their attitudes, behaviour, motivations etc.
- Brief the account planning, production, studio, creative and media departments in writing on all new jobs and follow up in a thorough and timely manner checking all work for accuracy against the brief.
- Ensure that all jobs are quoted, approved and invoiced in a timely/accurate manner and assist the Finance Department in obtaining due payments from Clients.
- Ensure that all jobs meet with Clients approval at each stage of development in terms of quality/timing and keep the Client updated with weekly status reports.
- Maintain accurate records of meetings, decisions and next actions.
- Be able to juggle competing demands from clients and the agency.
- Ensure that project deadlines and budgets are met, communicating and seeking approval of any changes to these.
- Develop a good relationship and keep an open line of communication with the Client to ensure that his/her concerns are being addressed and to build trust.
Qualifications:
- 0-2 years of an advertising agency experience.
- Prior experience in retail marketing can be a plus.
- Proven, outstanding communication and Presentation skills.
- Diligent/Hardworking and be able to anticipate problems and work under pressure.