Collaborate on and/or lead engineering efforts from requirements to production, solving problems of developer productivity and presenting complex technical concepts to the team, engineering org, and leadership audiences.
Write code that is well-tested, easily understood, and maintainable by others.
Troubleshoot and fix complex production issues related to availability or performance, even if they are outside your comfort zone.
Apply software engineering principles to the operations of our systems in order to reduce toil.
Advise, critique, or comment on engineering designs.
Help our internal customers solve their problems in as efficient and future-proof a manner as possible.
Create and execute plans that ensure our existing infrastructure remains up-to-date, compliant, and secure.
Work independently and autonomously.
What You Know
Imposter syndrome is real. If you are hesitant to apply because of not checking all the boxes, or you ve had a less-traditional pathway into Site Reliability Engineering, we encourage you to still apply and mention why you believe you d be a fit for the role.
Minimum5+ years of work experience in DevOps, Site Reliability Engineering, or Software Engineering.
Ability to drive projects that involve multiple internal and external stakeholders to completion.
Experience creating and monitoring SLIs and SLOs in order to set and remain within error budgets.
Proven technical domain leadership: decomposing tasks, setting priorities, and triaging incoming bugs and requests.
Experience in supporting customer-facing production systems and responding to incidents as part of an on-call rotation.
Knowledge of data structures, algorithms, distributed systems, and information retrieval.
Experience developing in two or more general-purpose programming or scripting languages, including but not limited to Java, GoLang, JavaScript, Groovy, Python, and Shell Scripting.
Expertise in management and use of relational databases
Experience in solving, diagnosing, and resolving incidents that involve application, OS, network, infrastructure, partners, people, and processes.
Experience in the following areas of software development: refactoring code, test-driven development, building infrastructure, debugging, building tools, and testing frameworks.
Understanding of networking concepts such as routing, firewalls, load balancers, and secure communication -- especially in the context of cloud infrastructure.
Methodical problem-solving approach, coupled with strong communication skills and an ability to own and drive projects to completion.
Demonstrated technical mentorship and ability to increase the abilities of those on and outside the team.
Preferred
8+ years of work experience in DevOps, Site Reliability Engineering, or Software Engineering.
Experience leading projects that demonstrate strong competencies in infrastructure, architecture, and software. Examples may include 3rd party API integrations, disaster recovery plans, cloud migrations, automation of manual or fragmented operations processes, and containerization of services.
Experience with at least one of the following or similar technologies, including Kubernetes, Postgres, etc, Elasticsearch, or related scheduling and persistence services. Apache Kafka, or related eventing systems.
Familiarity with using Infrastructure as Code technologies (eg. Terraform, Ansible)
Good understanding of private and public cloud design considerations and limitations in the areas of infrastructure, distributed systems, data storage, Linux-based operating systems, and security.
Education
Bachelor s degree in Computer Science, Information systems, Engineering, Computer applications or related field