TroubleshootingInformation technologyDesktop support
Work Authorization
Citizen
Preferred Employment
Full Time
Employment Type
Direct Hire
education qualification
UG :- - Not Required
PG :- - Not Required
Other Information
No of position :- ( 1 )
Post :- 2nd Sep 2022
JOB DETAIL
We have an opportunity for a Desktop Support Engineer to join our Information Technology Department.
The Desktop Support Engineer will provide front-line support services for all support issues raised by the Companys employees and work on site or via remote connection.
Duties will include installing and configuring PC hardware and software, evaluating and integrating new products, resolving computing issues, installing and troubleshooting peripheral devices, and maintaining the departments computer inventory.
Required Skills
Proven work experience as a desktop support engineer.
Responding and resolving helpdesk support requests within SLAs.
Troubleshooting hardware and software issues.
Ability to solve complex hardware and application software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Bachelor’s degree in computer science or information technology.