Prepare outstanding Invoice reports, hold reports/ cancellation reports, process level reports for Revenue Services and gather credit and/or reference information.
Maintains database by entering, updating and retrieving data, as well as formatting and generating reports.
Assists in resolution of outstanding invoice queries/disputes.
Responds to inquiries from internal and external customers.
Adheres to credit & collections policies while issuing credit notes, compliance to Customer Privacy Policy, GAAP and internal controls.