Voice Support for a FIN-TECH Company:
Manage a large number of Inbound and Outbound calls in a timely manner
- Follow Call Center Scripts when handling different calls/issues
- Identifying customer needs, clarify information, research every issue and provide relevant solutions to the customers
- Maintain regular follow-up with Customer till closure of Overdue Accounts
UPLOAD RESUME TO GET A CALL FOR TELEPHONIC ROUND: https://cutt.ly/jb_tc
What do you get:
- Stellar Learning Opportunity to understand and work in Indian Banking & Global Banking Processes;
- Minimum Salary for Freshers: Rs.15000/- (ESI & PF Inclusive)
- Additional Monthly Performance Bonus from 2nd Month onwards
- Additional Health Insurance Coverage (3 Lakhs) for all Employees
- Salary Revisions every 6 months based on achievement of Career Path benchmarks.
- Freshers or Callers (upto 1 Yr Exp) shall be supported with a Banking Certification [IIBF DRA] support on Outstanding Performance;
- Dynamic Rotational Five Day-Work Week
- Dynamic Rotational Day Shifts
UPLOAD RESUME TO GET A CALL FOR TELEPHONIC ROUND: https://cutt.ly/jb_tc
Required Candidate profile
Requirements:
- Freshers (Preferred); Candidates upto 1 Year experience in Calling or Voice process can apply
- Candidates fluent in both languages of Hindi & Telugu
- Candidates fluent in Tamil /Kannada with above languages will be offered additional Salary
- Articulate & Strong Phone & Verbal communication skills along with active listening skills
- Fair Knowledge of Banking Products
- Customer Focus and Adaptability to different personality types
- Ability to multi-task, set priorities and manage time efficiently
- Any Graduation Degree
UPLOAD RESUME TO GET A CALL FOR TELEPHONIC ROUND: https://cutt.ly/jb_tc